Pricing Schedule 2024
When starting with The Psych Assistant, we will go through a thorough on-boarding process.
This involves:
completing an on-boarding questionnaire
having a video meeting with your VA,
determining processes,
creating a Clinic Handbook and
getting access to phones, emails, software etc.
The on-boarding fee is $275 once-off cost.
On-boarding Process
Virtual Admin Support Packages
NO PHONE SUPPORT
3 HOUR PACKAGE $225+ GST per week
6 HOUR PACKAGE $450+ GST per week
9 HOUR PACKAGE $675+ GST per week
12 HOUR PACKAGE $900+ GST per week
15 HOUR PACKAGE $1125+ GST per week
WITH PHONE SUPPORT
3 HOUR PACKAGE N/A
6 HOUR PACKAGE $570+ GST per week
9 HOUR PACKAGE $855+ GST per week
12 HOUR PACKAGE $1140+ GST per week
15 HOUR PACKAGE $1425+ GST per week
What’s included?
Team of trained Medical Virtual Assistants working on your clinic 9am to 5pm, Monday to Friday
Timely response to new enquiries via email or phone
Diary management / reschedule appointments / filling cancellation spots
New enquiry triage
New client intake process, obtaining copies of referrals and signed consent forms
Following up Mental Health Care Plans and ensuring they are compliant with Medicare requirements
Assistance with GP letters (reminding practitioner and faxing).
Adhering to Medicare, DVA, Open Arms, NDIS & Insurance requirements
Invoicing/payment processing
Processing rebates, third party invoicing
Reconciliation of invoices / follow up outstanding accounts (basic bookkeeping)
Data entry / maintain updated client information on your software
Following up inactive clients improving client retention
Maintain your client waitlist with accurate information and touch base contact every 3-4 weeks
Online form creation - letters, emails & SMS templates